Last updated: May 2025
Nobleware Softworks ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.
By using our website or submitting our contact form, you consent to the practices described in this policy.
We collect personal information only when you voluntarily provide it through our booking and contact form. The information collected is limited to:
We do not use tracking cookies, run analytics tools that collect personal data, or gather any information passively beyond standard web server logs (such as IP address and browser type), which are not used to identify individuals.
The personal information you provide is used solely for the purpose of responding to your consultation request and establishing communications regarding our software development, SEO, and web development services. Specifically, we use your information to:
We will never use your information to send unsolicited marketing emails, newsletters, or promotional materials without your explicit consent.
We do not sell, trade, rent, or otherwise transfer your personal information to third parties. Your information is not shared with advertisers, data brokers, or any other commercial entities.
Your form submissions are processed through Web3Forms, a third-party form handling service that transmits your message directly to our business email inbox. Web3Forms acts solely as a conduit for delivery and does not store or use your personal data beyond facilitating that transmission.
We may disclose your information only if required to do so by law or in response to valid legal process, such as a court order or government request.
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — typically the duration of our business relationship or project discussion. Email correspondence containing your personal information is managed in accordance with standard business record-keeping practices.
You may request deletion of your personal information at any time by contacting us (see Section 9).
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our contact form uses HTTPS encryption for data transmission, and access to our email systems is restricted to authorized personnel only.
No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
As a Canadian resident, you have the right to:
To exercise any of these rights, please contact us using the details in Section 9.
Our website and services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately so we can take appropriate action.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
This policy has been prepared in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and the Personal Information Protection Act (PIPA, SBC 2003, c. 63) as applicable to businesses operating in British Columbia.